Port Administrator

Port Administrator

Are you someone who enjoys working with people, thrives in a busy operational environment and takes pride in keeping things organised? Do you enjoy being at the heart of the action rather than sitting behind a desk all day?

We're looking for a Port Administrator to become the face of our terminal, based within our busy gatehouse. You'll be the first point of contact for hundreds of HGV drivers, customers and visitors, ensuring vehicles move safely and efficiently through the port while supporting the administration that keeps our terminal operating smoothly.

Your role

Based primarily within the terminal gatehouse, you will play a vital role in the day-to-day operation of the port. You'll greet drivers as they arrive, verify documentation, book vehicles in and out of the terminal, provide instructions and ensure the smooth flow of traffic throughout the day. As the first person many visitors meet, you'll deliver a professional and friendly welcome while ensuring all site procedures are followed.

Alongside your gatehouse responsibilities, you'll carry out a variety of port administration duties including processing operational paperwork, updating stock records and systems, producing reports, raising purchase orders and supporting finance administration. Working closely with operational teams, customers and suppliers, you'll help ensure documentation is accurate, records remain compliant and terminal operations continue to run efficiently.

This is a varied role that combines customer service, administration and operational support in a fast-paced port environment where no two days are the same.

What you'll bring

You'll be confident communicating with people from all backgrounds and enjoy working in a customer-facing environment. You'll be organised, calm under pressure and capable of managing multiple priorities while maintaining a high level of accuracy.

You'll have:

• Excellent communication and customer service skills.
• Strong administration and organisational abilities.
• Confidence using Microsoft Office and administrative systems.
• The ability to work independently while supporting a wider operational team.
• Experience within an operations, logistics, transport or similar environment.

Experience within a port environment would be advantageous but is not essential. A full UK Driving Licence is required, along with the flexibility to support operational requirements when needed.

Who are we

As one of the UK's leading shipping and freight forwarding businesses, we provide a comprehensive range of services by land and sea, including chartering, agency, logistics, customs, forwarding and marine services throughout the UK.

We pride ourselves on delivering exceptional customer service and are looking for people who share our commitment to professionalism, teamwork and operational excellence. If you enjoy working in a busy, customer-focused environment where every day is different, we'd love to hear from you.

What we can offer you

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers.  Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

• 27 days holiday per annum (plus bank holidays)
• Pension
• Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers
• Commitment to learning and personal development 
• We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required

If you believe you have the skills and experience, we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you!