Operations Manager

Operations Manager

Are you excited to take on a pivotal role as part of our Site Leadership Team? Are you motivated by working collaboratively at the heart of operations, where your leadership directly shapes success?

Your Role

As Terminal Operations Manager, you’ll promote a Zero Accident culture, role model safe working practices, and ensure high performance operations. Using real time data, SIC techniques, and effective communication, you’ll help keep teams aligned, efficient, and focused on achieving operational goals.

You’ll develop and support Operations Team Leaders and Control Room staff, providing clarity, guidance and opportunities for continuous improvement across both terminals. Through collaboration, inclusive leadership, and a commitment to exceptional service, you’ll help enhance safety, quality and operational performance.

What You'll Bring

You will have:

• Significant experience managing operational staff within large‑scale logistics, transport, or port environments.
• Strong operational planning and leadership capability, with a proven record of delivering against KPIs and SLAs.
• Ability to coach, mentor, and develop others, helping individuals and teams achieve their potential.
• Solid understanding of EHS management systems and risk control, with a commitment to safe and compliant working practices.
• Analytical and evidence based driven approach, with experience using short interval control or structured performance review methods to improve operational performance.
• Excellent communication and stakeholder management skills, enabling effective collaboration across teams, senior leaders, and external partners.
• NEBOSH or IOSH certification. (desirable)

Who Are We?

Already one of the UK’s leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator.  We have ambitious plans to grow and transform the supply chain to benefit our customers.  Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040.  Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow. 

What We Can Offer You

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers.  Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as: 

• 26 days holiday per annum (plus bank holidays) 

• Matched Contribution Scheme up to 10%

• Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers 

• Commitment to learning and personal development  

• We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required 

If you believe you have the skills and experience we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you!