Operations General Manager

Operations General Manager - Vessels and Internal Logistcs

Are you experienced in leading operational teams and ready for an opportunity where you can continue to grow your leadership skills, broaden your commercial and operational experience, and make a meaningful contribution to team performance? We are seeking a Operations General Manager to lead our Vessel Operations and Internal Logistics team at the Port of Sheerness.

Your role

In this vital leadership role, you will help the team deliver safe, customer-focused and commercially effective operations. Working as part of the Senior Leadership Team, you will support the achievement of business performance objectives across health and safety, customer service and financial performance. You will have the opportunity to influence how the team works, improve ways of operating, build trusted relationships with internal and external stakeholders, and support colleagues to develop and perform at their best.

You will help create a safe and sustainable working environment, support effective planning and operational delivery, review performance against budget and forecast, and work collaboratively with colleagues across a broad range of areas and functions. You will also play an important role in maintaining strong customer relationships, reviewing service levels and using insight and analysis to identify opportunities for improvement.

What you'll bring

You will have:

• experience of leading, coaching and developing operational teams in a busy, safety-focused environment
• experience in vessel operations, planning, logistics, or a comparable operational setting would be particularly valuable;
• the ability to work with performance information, budgets, forecasts and operational data;
• strong communication skills to clearly engage with colleagues, customers and partners at different levels;
• experience building positive working relationships, supporting change, improving productivity and delivering results through others;
• experience of managing customer or contractor relationships, service level agreements or commercial arrangements;
• an IOSH Managing Safely or NEBOSH General Certificate, or willingness to work towards relevant safety qualifications, would support success in this role.

What are we?

Already one of the UK’s leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator.  We have ambitious plans to grow and transform the supply chain to benefit our customers.  Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040.  Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.

What we can offer you

In addition to a competitive salary, we offer a strong benefits package and a working environment where you can continue to develop your skills and experience. Our benefits include:

• 27 days holiday per annum, with the ability to buy or sell additional leave
• Matched contribution pension scheme up to 10%
• 10% bonus opportunity, subject to scheme rules and objectives
• Single private medical insurance
• Access to flexible benefits including Medicash, life assurance, critical illness cover, Bike2Work, car scheme and iPad scheme
• Commitment to learning, personal development and wellbeing support through our employee assistance programme

If you are looking for a role where you can build on your operational leadership experience, contribute to a supportive and ambitious team, and help influence the future performance of our Port of Sheerness operations, we would really like to hear from you.